Terms & Conditions

Terms & Conditions

By using our website and placing an order, you agree to the terms below. Please read them carefully before purchasing.

1. General

Nila reserves the right to update, modify, or replace these terms at any time. Continued use of the website means you accept any updates.

2. Products & Pricing

We do our best to ensure product details, images, and prices are accurate. However, minor differences in color or design may occur due to screen settings and photography.

All prices are subject to change without prior notice, and orders may be canceled if a pricing error is identified.

3. Orders & Payments

Orders are confirmed only after successful payment and order verification. We reserve the right to decline or cancel an order in cases of suspected fraud, stock issues, or incorrect order details.

By submitting payment information, you confirm that you are authorized to use the chosen payment method.

4. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors. Shipping delays caused by couriers, customs, or force majeure are outside our direct control.

Customers are responsible for providing complete and accurate delivery details.

5. Returns & Exchanges

Returns and exchanges are accepted according to our return policy. Items must be unused, in original condition, and returned within the allowed period.

Customized or altered products may not be eligible for return unless there is a manufacturing defect.

6. Intellectual Property

All website content, including logos, text, graphics, and designs, is the property of Nila and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

Nila is not liable for indirect, incidental, or consequential damages resulting from the use of our website, products, or services to the maximum extent permitted by law.

8. Contact Us

If you have any questions about these terms, please contact our support team through the contact page or official customer service channels.